Thursday 27 June 2013

Silence and management - part 4

…text about Silence in organization continues - this is part 4.


3.    Silence vs darkness
 
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Let us still deepen our understanding of silence by taking a one new and particularly intriguing perspective on silence.  As we noticed in the previous chapter silence is related but not restricted to our hearing ability and thus to our ears?  Partly silence means that we do not hear anything but silence also means many other things. This is really intriguing. Wikipedia opens its silence entry with the following lines:

Silence is the lack of audible sound or presence of sounds of very low intensity. By analogy, the word silence can also refer to any absence of communication, including in media other than speech.  Silence is also used as total communication, in reference to non verbal communication and spiritual connection. Silence also refers to no sounds uttered by anybody in a room or area

One way to deepen our understanding about silence is to ask that are silence and darkness comparable concepts. One might think so, because the other refers to hearing and the other to seeing.  One might think that silence prevails when you do not hear anything, and darkness prevails when you do not see anything. You might think that these concepts are sisters or brothers on the semantic[1] sense, but they seem to be very different. In particular the connotations which relate these words are surprisingly different.

Please test this by yourself: silence vs. darkness. Please stop for a while to reflect these two words. How they are similar? How they are different? What would you propose?

One answer in my mind is that for some reason silence appears to be both very positive concept (happy, joyful, awe, refers to deep wisdom etc.) and word which brings with it very negative connotations (sad, even bad because the lack of caring, fear, etc.).

On the other hand the connotations which relate to darkness appear to be predominantly fearsome, sad and even evil.  Again I turned to internet and searched for pictures which were related to darkness. In one picture there was a following evocative sentence which appears to capture the message which was present in numerous pictures:
                      “It's not the darkness we are afraid of,
                       it's what lays within the Dark we fear!”
It actually seemed that one major line of approaching darkness in numerous pictures was that there is something dangerous in the darkness and our heroes go there for us and fight the fight for us.[2] The message seems to be that the fight would be too difficult to us hence we need a hero who is capable to face that foe and win our battle for us.

What can we learn from this discussion when we turn our attention to silence in an organization? At least one message is clear, we must not be too quick to think that silence is always a negative thing, just an item in liabilities. Perhaps there is more in silence, also when examined in organizational context. At least tentatively we must keep open the possibility that sometimes silence may also be - surprise, surprise - a success factor.



[1] And again Wikipedia helps: Semantics (from Ancient Greek: σημαντικός sēmantikós)[1][2] is the study of meaning. It focuses on the relation between signifiers, like words, phrases, signs, and symbols, and what they stand for, their denotation.
And internet help to find explanation for denotation: Denotation refers to the literal meaning of a word, the "dictionary definition."¨ For example, if you look up the word snake in a dictionary, you will discover that one of its denotative meanings is "any of numerous scaly, legless, sometimes venomous reptiles, a long, tapering, cylindrical body and found in most tropical and temperate regions."  Connotation, on the other hand, refers to the associations that are connected to a certain word or the emotional suggestions related to that word. The connotative meanings of a word exist together with the denotative meanings. The connotations for the word snake could include evil or danger.
 
[2] One very tentative thought why silence and darkness bring with them so different connotations. Let us think how language has developed in connection with human development. Let us think a hunter in the forest. Could it be that for her/him darkness was a negative thing, a predator could be close. And could it be that silence was a good thing, a one sign of safety.